30 lines
1.2 KiB
Markdown
30 lines
1.2 KiB
Markdown
---
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summary: "Channel-specific troubleshooting shortcuts (Discord/Telegram/WhatsApp)"
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read_when:
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- A channel connects but messages don’t flow
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- Investigating channel misconfiguration (intents, permissions, privacy mode)
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title: "Channel Troubleshooting"
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---
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# Channel troubleshooting
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Start with:
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```bash
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openclaw doctor
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openclaw channels status --probe
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```
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`channels status --probe` prints warnings when it can detect common channel misconfigurations, and includes small live checks (credentials, some permissions/membership).
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## Channels
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- Discord: [/channels/discord#troubleshooting](/channels/discord#troubleshooting)
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- Telegram: [/channels/telegram#troubleshooting](/channels/telegram#troubleshooting)
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- WhatsApp: [/channels/whatsapp#troubleshooting-quick](/channels/whatsapp#troubleshooting-quick)
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## Telegram quick fixes
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- Logs show `HttpError: Network request for 'sendMessage' failed` or `sendChatAction` → check IPv6 DNS. If `api.telegram.org` resolves to IPv6 first and the host lacks IPv6 egress, force IPv4 or enable IPv6. See [/channels/telegram#troubleshooting](/channels/telegram#troubleshooting).
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- Logs show `setMyCommands failed` → check outbound HTTPS and DNS reachability to `api.telegram.org` (common on locked-down VPS or proxies).
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